Privacy Policy

This policy covers NexusV — the Discord bot and this companion website — together, "the Service." Using the Service (inviting the bot, running its commands, or signing in here) means you've read and accepted this policy.

Information we collect

When you sign in on this website, we use Discord OAuth to receive your Discord user ID, username, and avatar, plus the list of servers you're in (so we can show which ones you have permission to manage). We only request the identify and guilds scopes — we do not request or receive your email address.

When the bot is used in a server, depending on which features are enabled there, we may store: your Discord user ID, username, and avatar; message-based leveling/XP progress; AFK status; ticket and application submissions; giveaway and poll entries; who invited you (for invite tracking); and moderation records (warnings, bot bans) tied to that server. Message content is read only where a feature requires it (e.g. automod scanning, XP tracking) — we do not log or store the text of ordinary messages beyond what a specific feature needs to function.

When a user or server is reported — through /report//reportserver in Discord or the Report form on this site — we store the reported party's Discord ID, username, avatar, the reason given, and the reporting user's Discord ID, so staff can review the report.

Donations are processed entirely by Stripe. We never see or store your card details — only a Stripe session reference, your Discord ID, the amount, and its status.

How we use this information

To operate the bot's features (moderation, leveling, tickets, applications, giveaways, polls, and similar), to review and act on reports, to show you the servers you can manage on this website, and to maintain the shared blacklist described below.

The shared blacklist

NexusV's core purpose is a shared blacklist of users and servers linked to leaking or cheating, used across every server running the bot. A report first lands in a pending queue and has no effect until a staff member approves it — approval is what makes a user or server entry visible/enforced across all participating servers. This sharing is intentional and central to how the Service works.

Data retention and your options

We keep this data for as long as it's useful for moderation/enforcement purposes. If you believe you were blacklisted unfairly, you can appeal (via the bot's appeal command or a support ticket) — an accepted appeal lifts enforcement. You can also ask us to anonymize your blacklist entry (removing your username/avatar while keeping the record for audit purposes) by reaching out through the support server below.

Children's privacy

The Service is only available through Discord, which requires users to be at least 13 (or the minimum age required in your country). We don't knowingly collect data from anyone younger than that.

Security

We take reasonable steps to protect the data described above, but no online service can guarantee absolute security. Sign-in sessions on this website are encrypted and short-lived; we never see your Discord password.

Changes to this policy

We may update this policy as the Service changes. Material changes will be reflected here with an updated date.

Contact

Questions about this policy, or a data removal/anonymization request, can be sent through our support server.